Resume
Work
Experience
2022 - 2025
Solution Engineer @ MHK
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Work with product teams onboarding applications to Azure & Private cloud environments and advising engineers on reliable deployment and cloud architecture patterns.
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Support Kubernetes deployments and CI/CD pipelines while troubleshooting infrastructure and application performance issues.
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Automate infrastructure provisioning using Terraform and GitHub Actions to simplify deployment workflows.
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Diagnose production issues using Datadog, Prometheus, and Grafana to improve system reliability and platform security.
2017 - 2022
Solution Engineer @ Rackspace
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Managed Azure and hybrid cloud environments for Enterprise customers, supporting production workloads and maintaining strong SLA performance.
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Met regularly with customer engineering teams to review cloud requests, security considerations, and infrastructure improvements.
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Troubleshot production environments across Linux systems, networking, virtualization, and Azure workloads.
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Coordinated with internal engineering teams to resolve complex infrastructure issues and maintain stable, secure cloud environments.
2012 - 2017
Lead Cloud Engineer @ Allscripts
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Supported enterprise healthcare systems across Linux and VMware infrastructure while helping expand Azure cloud adoption.
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Worked with application teams deploying systems across hybrid environments including Azure.
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Developed automation scripts using PowerShell and Bash to simplify infrastructure management.
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Assisted engineering teams in troubleshooting application and infrastructure issues in production systems.
2006 - 2011
Linux Administrator @ GSOC
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Managed enterprise infrastructure across AIX, VMware vSphere, and EMC SAN environments, supporting Unix performance tuning, system upgrades, and Active Directory integrations.
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Administered Linux servers and MySQL databases, improving system reliability and reducing downtime through automation and proactive maintenance.
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Strengthened platform security through patch management, monitoring, and incident response, helping maintain stable and secure production environments.
Education
Georgia Institute of Technology |
Certificate: Full-Stack Web Development
Strayer University |
Master of Business Administration
American Intercontinental University | Bachelor of Information Technology
Skills
& Expertise
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Customer Success
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System Administration
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Cloud Platforms & Virtualization
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Automation & Scripting
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Network & Security
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Database & Storage
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Kubernetes & Container Platforms
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Observability & Monitoring
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Technical Account Management
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Solution Engineering